Council has zero-tolerance for abuse of Council staff

Council workers subjected to abusive behaviour from community members.

In recent weeks Scenic Rim Regional Council has recorded multiple instances of serious abuse directed towards Council employees and contractors.

Council has zero-tolerance for abuse of any kind towards any employee or contractor of Council.

We are collectively proud of our wonderful Scenic Rim community: a community of hardworking people who are supportive and respectful.  It is unfortunate that a very small minority of our residents believe that it is acceptable to treat others with disrespect.  

Abuse or threatening behaviour towards Council staff, both within the workplace or within the community, is not acceptable. Any situation where abuse is directed at, or impacts, a Council employee or contractor while undertaking their duties, is taken very seriously. This includes abuse in the following circumstances:

• Face-to-face interactions (across all of Council's services, delivered out in the community or in Council's facilities)
• Telephone interactions
• Written correspondences such as letters, emails and online submissions
• Council's social media platforms, including comments on posts and direct messages

Matters may be referred to the Queensland Police Service (QPS), if necessary.

We all have our jobs to do.  Let's work together with respect to maintain the values of our spectacular region.