Disaster Recovery
Following the intense storms in December 2023 / January 2024 that occurred in the Scenic Rim region, a range of disaster assistance has been activated to support impacted Queenslanders.
COMMUNITY RECOVERY POP-UP HUBS
Tamborine Mountain
Location: Main Street Room, Tamborine Mountain Library, 30-32 Main Street, Tamborine Mountain
Operating Hours: 9:00 am - 4:00 pm daily (Saturday 15 March - Saturday 29 March)
These hubs are designed to provide community recovery support, including services like the Community Recovery Ready Reserves and Psychological First Aid staff. Additional information from the Disaster Recovery Assistance (DRA) and other support services will be available at the hubs.
Volunteering and Donations
We ask that anyone who wants to volunteer in the clean-up efforts please register with Volunteering Queensland.
Volunteering Queensland has insurance in place, volunteers are being asked to register through Volunteering Queensland website.
Volunteering
Volunteering QLD
If you would like to donate, please visit the Givit website. You can donate items, money or gift vouchers.
Donations
givit.org.au
For individuals
Human and social recovery relates to the emotional, social, physical and psychological health and well-being of individuals, families and communities following a disaster. Personal Hardship Assistance is available to residents in affected areas. Supports include payments for emergency essentials like food, clothing and medicine, to help uninsured owner-occupiers make their home safe to live in, to reconnect essential utilities, and to replace essential household contents.
Economic
The effects of a disaster on the economic environment can be classified in terms of direct and indirect impacts. The tangible impacts can usually be given a monetary value and may include loss of tourism, employment opportunities and reduction in cash flow for businesses.
FINANCIAL ASSISTANCE
The Albanese and Crisafulli Governments are activating Personal Hardship Assistance to eligible residents in specific localities (as listed below) in the Scenic Rim following ex-Tropical Cyclone Alfred.
Scenic Rim:
- Allenview
- Barney View
- Beechmont
- Benobble
- Biddaddaba
- Binna Burra
- Boyland
- Bromelton
- Canungra
- Ferny Glen
- Flying Fox
- Illinbah
- Kooralbyn
- Mount Barney
- Mount Lindesay
- O'Reilly
- Palen Creek
- Rathdowney
- Running Creek
- Sarabah
- Tamborine
- Tamborine Mountain (includes Eagle Heights, North Tamborine and Mount Tamborine)
- Veresdale Scrub
- Witheren
- Wonglepong
- Wyaralong
Eligible residents can apply at www.qld.gov.au/disasterhelp or by phoning the 24/7 Queensland Community Recovery Hotline on 1800 173 349.
Scenic Rim Regional Council and the Regional Prosperity Team, recognise the impact of Ex-Tropical Cyclone Alfred on the community is ongoing.
Council is committed to supporting the business community throughout recovery, please reach out to the Regional Prosperity team if you need support or guidance, prosperity@scenicrim.qld.gov.au
Our team has also outlined resources available to assist you.
Resources and Support
Disaster Resources
Find financial help, support services and industry specific advice from Business Queensland.
Financial Counselling
Free, impartial and confidential financial counselling and business wellness coaching is available.
Assistance for Primary Producers
Find support and check your eligibility for low-interest loans and grants to help recover.
Personal Financial Hardship Assistance
Learn more about hardship assistance options available through the Queensland Government and Services Australia.
To assist our community through the recovery process, you will find links below to impact surveys for businesses and producers. It is very important that you take the time to respond to these surveys as they are a critical step in triggering support at State and Federal levels of Government.
To support advocacy for funding and assistance, the following surveys are available. The information you provide highlights the impact on businesses and helps to secure necessary resources. Your input is invaluable.
Natural disaster business survey (damage or losses to your business)
The Department of Customer Services, Open Data and Small and Family Business
Agriculture disaster impact survey
Environment
The effects of a disaster on the natural environment may be a direct result of the disaster or through a secondary impact or flow on from the disaster response or recovery process. Impacts to the environment may include damage or loss of flora and fauna, poor air quality, reduced water quality, land degradation and contamination, or damage to heritage listed places.
Our Environment
Incidents and Env recovery
Grants
Infrastructure
Incorporates, Building and Roads and Transport functional groups. The effects of a disaster on the built environment often result in damage and disruption which inhibits the capacity of essential services and services such as housing, accommodation, education and health facilities.
The effects of a disaster on transport networks, including road, rail, aviation and maritime normally result in difficulty accessing communities and disruption to critical supply chains (both within and outside of the impacted area). Restoration of these networks, or the identification of alternatives, is a priority in disaster recovery.
Restoring Power

Learn more about how Energex restores power here.