Contact Us
Christmas and New Year Closure
Council Offices and Customer Contact Centres at Beaudesert and Boonah will close at 3:00pm on Tuesday 24 December 2024, and will reopen at 8:30am on Thursday 2 Janurary 2025. Tamborine Mountain Customer Contact Centre will close at 3:00pm on Tuesday 24 December 2024, and will reopen at 9:00am on Monday 6 Janurary 2025.
For emergencies, Council has an after-hours service available on 07 5540 5111 and for SES assistance, please call 132 500.
Have a safe and prosperous holiday season, and we look forward to working wtih you in 2025.
Contacting Council
For emergencies (such as a tree over the road), which requires Council support, please call 5540 5111. This line is monitored 24 hours a day, seven days a week.
Non-urgent enquiries:
Email mail@scenicrim.qld.gov.au
Post Scenic Rim Regional Council, PO Box 25, Beaudesert, Qld 4285
Online
To complete an online request for service please follow the link below to submit via Council's website.
To provide feedback, please follow the link below to submit via Council's website.
By phone
Our Customer Contact Centre is staffed Monday to Friday 8:30am to 4:30pm (excluding public holidays) and 24/7 for afterhours emergency service on 07 5540 5111.
In person
Visit one of our three Administration or Customer Contact Centres located in Beaudesert, Boonah and Tamborine Mountain:
Beaudesert
82 Brisbane Street, Beaudesert
Monday to Friday 8:30am to 4:30pm - excluding public holidays.
Boonah
70 High Street, Boonah
Monday to Friday 8:30am to 4:30pm - excluding public holidays.
Tamborine Mountain
30/32 Main Street, Tamborine Mountain (Office located within the library)
Monday to Friday 9:00am to 4:30pm - excluding public holidays.
By email
Email your enquiry or request for Council service to mail@scenicrim.qld.gov.au
SEND EMAIL
By post
c/- Scenic Rim Regional Council
PO Box 25, Beaudesert QLD 4285
By fax
07 5540 5103.
Our commitment to our customers
Scenic Rim Regional Council has adopted a Customer Charter to ensure we put our customers at the heart of everything we do. You can read more in the link below.
Exclusion from Council Facilities Procedure
Information Privacy Collection Notice
Scenic Rim Regional Council collects your personal information only in order to deal with your enquiry. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. Your personal information is handled in accordance with the Information Privacy Act 2009